YOUR FIRST VISIT

Here’s an overview of the countertop process. For more details, scroll to the Deep Dive section.

1 - Choose your fabricator.

We’re wholesale, which means two important things: We don’t cut stone. And we sell to fabricators only.

They are specialty contractors trained to work with slabs. They’ll give you pricing, measurements and advice, then install the job.

Ideally, you will have researched or picked one before your first visit. If not, no worries. We’ll get you there.

2 - Come and see us.

To filter through a lot of stone, these are things to consider:

  • The look and feel you’re aiming for.
  • How many slabs you need.
  • Where any seams are.
  • Size and availability of your favorites.

Our team will help you organize this information so you can narrow down your list.

3 - Select your slab.

Our business model is for you to pick your exact slab. This often takes several visits, which is expected and perfectly normal.

When you decide on the slab name and lot number you like best, we’re happy to show you several from that grouping, depending on availability.

We move slabs Monday through Friday, between 10 and 3:30.

A DEEP DIVE INTO COUNTERS

FABRICATOR TIPS

Type of project

Are you doing a full-blown remodel or just updating countertops?

Pricing

To get a fabrication bid, you can start with a drawing of your layout.

Project value

Pick your counters before cabinets for the best return on investment.

Finding a fabricator

Ask your contractor, builder or designer first if they have one they prefer.

Questions - part 1

Above all, you’re looking for responsiveness and good communication.

Questions - part 2

Finding the right fit is just as important as price in creating countertops.

VISIT TIPS

Your first visit

Give yourself plenty of time for browsing and asking questions.

Expect uncertainty

Especially in the details of pricing and availability of your favorites. Here’s why…

Bring color samples

Of what you’re considering and what you’ve decided on.

What's your ideal?

Beyond wanting light or dark, keep these lifestyle factors in mind.

Our price groups

Are listed on the white tag. Group 1 and 2 are least expensive.

The white tag

Is on each slab, left or right side. It’s key to everything we do.

Lot numbers

There are multiple looks of the same named stone. The lot number is vital.

Finishes

Polished, honed and leathered. What’s the difference?

The walk-in sheet

This is a summary of your favorites, emailed to you and your fabricator.

SELECTING TIPS

The 30-day hold

This puts a slab in your name so you can make a final decision.

Hand selecting

It’s the term we use for seeing and picking your exact slab.

Moving slabs

Please plan your hand select Mon-Fri, between 10am to 3:30pm

Bookmatching

If you need 2 or more slabs for a kitchen, keep this term in mind.

Slab inspection

We confirm usable size and condition when you hand select.

Payment

We sell the slab to your fabricator; you pay them for it.

FINAL DECISIONS

Layout

Next to picking your slab, we think the is the most important step.

Edge options

Here’s a pdf with names and pictures. What do customers usually pick?

Sealing

Natural stone has pores and must be sealed to protect it from staining.

SPECIFIC PROJECTS

New builds

Start early for ideas but manage expectations: in stock often or one-of-a-kind?

Rentals

We’ll recommend price group 3 and below in a granite or quartz.

Outdoor kitchens

Granite is most durable outside, leathered ideally, with minimal veining.

SPECIFIC PROJECTS

NEW BUILDS

We get it. You’re juggling hundreds of decisions and shifting timelines when you build from the ground up.

So we’ll be blunt up front:
save some mental flexibility for
the countertops, especially if they play a large role in your vision.

Counters are a last step, cut and installed after the cabinets are in so they can be precisely measured.

Ideally, you should get a sense of the colors you like — the stone name and prices — at the beginning of the build.

This helps you adjust overall budget and financing, if necessary. It also lets counters drive the design versus being a stressful, I’m-so-over-this, last minute decision.

When you visit us for ideas, ask our team about the colors you like.

Which are routinely stocked? And which are one-of-a-kind looks that you may want to lock in now? — meaning you would arrange for full payment and storage with your fabricator.

Calacatta Columbo Satin Quartzite
(Matarazzo is a similar stone)

Your builder most likely has a fabricator they prefer. And they’ll likely want to be a conduit for that fabricator, passing information back and forth.

This isn’t a bad thing. It eases your load to not have to have planning conversations with every subcontractor.

With that said, we firmly believe:

a) You should get to know your fabricator.

b) You should directly talk to them about what to expect from your stone.

c) You should have a layout appointment with them to discuss seams, sink cutouts and how to maximize what you most love about your slab.

This is your insurance for getting the results you’re dreaming about.

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